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1:29
YouTube
Matt Clarke
Customer Service with Heart: How Empathy Creates Lasting Impact
💬 What does it truly mean to leave people better for the encounter? In this video, I share a powerful real-life story about a past customer named Larry —and how his experience reminded me why empathy, listening, and genuine care matter more than any transaction. During a difficult season in his life, our team didn’t just meet a business ...
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1 month ago
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