Sign in to your Microsoft account on account.microsoft.com to view your order history and the status of returns and refunds.

Learn how to request refunds for games, apps, or subscriptions purchased through Xbox and get assistance with your orders.

Oct 14, 2025 · Support for Windows 10 has ended on October 14, 2025. After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical …

Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be …

Learn how to get a refund when you cancel your Microsoft subscription.

Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.

Oct 14, 2025 · For a limited time after upgrading Windows, you have the option to go back to the previous version you had installed. This can be useful if you encounter issues with the new …

Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.

Recovery can involve using system restore points, reset options, recovery drives, or reinstalling the operating system to return your PC to a functional state. Windows provides several built-in …

Once you order a Reward, you cannot cancel it or return it for a refund of points except in the case of defective products or as required by applicable law. If you order a Reward that is out of …

How to recall and/or replace an email message you sent by using Microsoft 365 and your built-in Exchange Server account.