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Knowledge: Customer Portal Troubleshooting
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How can I access the New CNS CASSLink platform?
c) The company’s Customer Portal admin needs to grant the User, the “CNS CASSLink” Portal service. The CNS CASSLink Portal service icon will be available once the service has been granted by the …
CNS New CASSLink System FAQ
The only channel is to raise your case in our CNS/IATA Customer portal along with any screenshots from the system for better understanding the case and you will get the necessary support.
What is a Customer Portal administrator?
Each company must have a Customer Portal administrator to be able to assign and update other roles in the company through the IATA Customer Portal. Only the Administrator users have the right to edit …