California's new Right to Human Customer Service Act would require large businesses to provide human customer service ...

PLC has expanded its business channels with the introduction of specialised business desks to enhance service experience and ...

Virtual receptionists answer calls, take messages, and schedule appointments remotely for around $250 per month versus ...

Q AI agents embedded in ConnectWise PSA help IT Solution Providers resolve more tickets with the same team, deliver more ...

Waiting until you've been wronged by a hotel to navigate the legal technicalities involved is a mistake. Know your rights ...

Losing a job in your 50s or 60s feels different than it did at 30. The stakes are higher: retirement savings, health ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Spiceworks Cloud Help Desk provides simple and affordable ...

Sam Willhite returns to hands-on appliance repair, launching a locally owned service focused on personal, in-home ...

The Sheboygan Police Department’s public service desk is closing early this Monday – at 4:30 PM, due to unexpected weather-related issues. They noted that if needed, there is a drop box available to ...

Stuck on a problem with your Starlink satellite internet, and seeking help? These tricks for reaching a rep actually work. (Also, see one that never does.) From the laptops on your desk to satellites ...