A brand’s channels are the routes through which products, services, and messages reach customers. Whether it’s your own ...

Google cites retailers only 4% of the time, while ChatGPT does it 36% of the time. That 9x gap means shoppers on each platform get steered in very different ways, according to new BrightEdge data.

Yatra and Tencent stand out as valuation climbs in Internet Services, fueled by strong growth, AI adoption and rising ...

A growing number will happily outsource much of the process to artificial intelligence ( AI ). Chatbots offer a personal ...

U.S. shoppers spent record totals online during Cyber Monday and over the course of the so-called "Cyber Week" holiday ...

Amazon's generative AI-powered shopping assistant, Rufus, appears on a computer monitor in New York. (AP Photo/Peter Morgan, ...

Walmart has officially launched its Black Friday sale, which means every major retailer is now offering a full selection of discounts. We're still a few days away from actual Black Friday, but if ...

The companies are looking at ways to integrate the technology to support their foundational experiences while exploring the potential of third-party partnerships.

Amazon and Shopify are two e-commerce leaders with different business models. Amazon is more diversified, with AWS, online ads, and AI accelerating growth rates. Shopify's growth outpaces Amazon, and ...