When a package is delivered by an Amazon driver, some customers will see a message in the app or on an Alexa device asking if they want to tip their driver. If they say yes, Amazon gives that driver a ...

As the holiday season ramps up, Amazon has sent out a a warning to millions of customers aimed at helping stop this widely ...

Amazon Prime users who unknowingly signed up for the monthly service may be eligible for a payment as part of a $2.5 billion ...

Amazon is giving shoppers extra flexibility this holiday season with a new, extended return policy now in effect. For the ...

San Diego, Dec. 04, 2025 (GLOBE NEWSWIRE) -- Tealium  today announced its new integration capability with Amazon Connect, allowing global brands to power AI-driven, personalized customer experiences ...

Anyone who may be ordering things online should take heed to protect their packages from porch pirates this holiday season.

Invent Day 1 delivered a surge of AI, multicloud, and automation news from Las Vegas, as Amazon and its partners unveiled ...

AWS signals a competitive posture in the CCaaS market with new agentic AI capabilities for Amazon Connect ahead of AWS ...

Better Business Bureau says we should be careful if we start to receive unexpected packages at home, because it could be part ...

A $98 Christmas tree is damaged by FedEx before it arrives. An Amazon customer service agent promises to send her a new one, but a supervisor reverses the decision. Can Amazon save Christmas?

Cybercriminals are well known for exploiting the excitement around Black Friday, with online crooks using a number of sneaky ...

Amazon is warning consumers about potential scams to be aware of ahead of the Thanksgiving holiday shopping weekend. The ...