k-ecommerce, a B2B online commerce and payment solution provider, has added platform capabilities enhancing digital buying experiences, streamlining operations, and accelerating growth for small and ...

The Payment Card Industry Data Security Standard (PCI DSS) is a set of security guidelines designed to protect cardholder data, secure payment processing, safeguard organizations from breaches and ...

Situm and HappyOrNot partnership combines indoor positioning and satisfaction measurement tools for large indoor spaces.

monday.com, providers of a multi-product platform that runs all core aspects of work, has released monday service to help organizations deliver exceptional support experiences faster.

"Places Scout has been a trusted provider of local search intelligence for nearly a decade," said Michael Walrath, Yext's CEO and chairman, in a statement. "Bringing Places Scout's data into Yext ...

With the SurveyMonkey Salesforce integration, users can build a 360-degree view of the customer by monitoring key customer experience metrics, like customer satisfaction score, Net Promoter Score, and ...

During ZohoDay '25 I spoke with Sridhar Vembu about stepping down as CEO to become Chief Scientist in order to focus on his passion for efficient computing and technological innovation. And to get his ...

It is indeed possible to reduce operational complexity and overhead without compromising CX quality (thanks, AI).

Brand Keys, in compiling its 28th Annual Customer Loyalty Engagement Index, found that loyalty is more complex today, just as the consumer, the marketplace and marketing have become more complex. But ...

InMoment's Competitor Intelligence empowers businesses with conversational-style AI insights to build reputation in real time.