Retailers often assume integration is built in. Most platforms advertise plug-and-play functionality, but the reality is often far more manual. Presnell says stock updates may be delayed, online sales ...

AI takeover, yet 64% are untrained. The controversial reality? To fix the trust gap, leaders admit you should never "let an ...

Xero introduced simplicity, collaboration, and empowerment to an industry bogged down by manual processes and ineffective ...

Xero won Australia by riding the shift to cloud. But in the US, Intuit’s scale, data and regulatory depth make it almost untouchable.

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?

Salesforce shares are rising Thursday following the company's third-quarter report, which topped estimates and showed ...

One dev thinks this will become their second-highest cost, fears they’ll have to pass it on Exclusive SaaS-y accounting ...

I’ve been writing and editing technology articles for more than seven years, most recently as part of PCMag's software team. I am responsible for content in the AI, financial, graphic design, ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...