Gainsight, the world’s leading Customer Success platform, today announced the launch of the first customer agent for Slack, one of only 20 AI applications debuting on the Slack Marketplace. Designed ...

An employee at the Technology Transformation Services told colleagues that he had resigned because he was asked to grant a Trump appointee access to a database used to text the public.

Seraphic Security, a leader in enterprise browser security, today announced that it is adopting a channel-first strategy to scale its operations in North America. Partnering with Seraphic enables ...

Want to learn how to use Slack? This beginner-friendly guide covers everything you need to get started, from setting up your ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...