Lifeguard reports rising AI-driven customer service scams, highlighting techniques fraudsters use to exploit technology. Stay ...

Samsung has opened a new call center in Mauldin, South Carolina, employing 150 people and providing faster customer service, ...

According to Delane, the Wells Fargo rep said that they would freeze her account and cancel her bank card, with a replacement ...

The growing number of BSNL (Bharat Sanchar Nigam Limited) customers in recent months reflects rising confidence in the ...

Building on its accelerated digital transformation plan, the Ministry of Municipality (MoM) has announced that the total number of its ...

Third-party security breach at Discord exposes sensitive user information including government IDs, highlighting ...

Amid the White House’s ongoing push to reduce the federal workforce, “government will be the largest users of agentic ...

People living within Glasgow postcode areas have the first opportunity to buy tickets - but there have been online booking ...

Australians are losing an average of $16,000 to SIM swap fraud as telcos struggle to implement even basic security. Here’s ...

Scammers often prey on people facing financial strain as they know desperation makes victims more likely to take risky ...

Marcus Gregory, CEO of Payment Assist, explains how forthcoming FCA regulation will reshape buy now, pay later and what it ...

When CSS Composites announced its closing and asset liquidation earlier this month, left unsaid was what would happen with customer service and warranty claims. CSS sold under its own brand Forge+Bond ...