A $98 Christmas tree is damaged by FedEx before it arrives. An Amazon customer service agent promises to send her a new one, but a supervisor reverses the decision. Can Amazon save Christmas?

As the holiday season ramps up, Amazon has sent out a a warning to millions of customers aimed at helping stop this widely ...

Invent Day 1 delivered a surge of AI, multicloud, and automation news from Las Vegas, as Amazon and its partners unveiled ...

With gift-giving season upon us, buying online can be quick and easy, but porch pirates could be lurking when your packages ...

San Diego, Dec. 04, 2025 (GLOBE NEWSWIRE) -- Tealium  today announced its new integration capability with Amazon Connect, allowing global brands to power AI-driven, personalized customer experiences ...

Better Business Bureau says we should be careful if we start to receive unexpected packages at home, because it could be part ...

Amazon is giving shoppers extra flexibility this holiday season with a new, extended return policy now in effect. For the ...

HUNTINGTON, W.Va. — The Amazon Customer Service Center will be closing next May, according to a company representative. While not much information has been released about the company’s long-term plans ...

Cybercriminals are well known for exploiting the excitement around Black Friday, with online crooks using a number of sneaky ...

Designation Validates ASAPP’s Expertise in Building Production-Ready Agentic AI Systems that Transform Contact Centers into ...

Local police departments see an increase in calls this time of year as porch pirates try to take advantage of the increase in ...

AI is going to disrupt the way professionals work. From marketers leveraging ChatGPT for producing content to developers ...