A Connecticut woman was arrested for a second time in an AT&T scheme to boost commissions by billing customers for services ...

The Watchdog handed more than 100 complaints to AT&T Chairman and CEO Randall Stephenson. The company has a major customer service problem, and Stephenson is ...

Q I finally discovered something effective in dealing with AT&T: a Federal Communications Commission complaint. Since December 2008, AT&T has misbilled me in numerous ways — for phone services ...

After receiving customer complaints, AT&T’s internal investigation revealed the rep in question had performed a number of actions on at least 30 different customer accounts designed to improve ...

Ever wonder if anyone is listening to your customer service complaints? At AT&T, the answer might surprise you. The telecom giant is currently experimenting with a new software system that ...

Among the top-four nationwide carriers in the United States, AT&T has managed the lowest ratio of Better Business Bureau complaints to customers over the past … ...

This isn't the first time an AT&T customer has been hit with a bill of around $6,000. In 2022, after one month of service on a plan that AT&T calls its "Unlimited Starter" plan, TikToker Lulú was ...

A man who has been an AT&T customer since 1960 has a message for CEO John Stankey about the company's failure to upgrade DSL areas to modern Internet service. Aaron Epstein, 90, is so frustrated ...

LITTLE ROCK, Ark. (KTHV) - A recent investigation by CBS News found over 4,200 complaints lodged against AT&T and DirecTV regarding their deals, promotions, and overcharging in the past couple years.