The martech landscape hit 15,505 in 2026 — barely a move. Scott Brinker tells CMSWire the flat number buries the real story: ...
8x8, Inc. released updates to its Platform for CX on May 5 covering AI agent development, real-time analytics, mobile ...
The platform pushes CRM beyond record-keeping, using AI agents to resolve cases, configure quotes and complete field tasks ...
Omnichat unveiled Omni AI, an autonomous agentic platform. Integrated CX functions. Marketing, sales and support automated in ...
New native integration combines Gainsight’s customer intelligence with Glean’s deep enterprise context, helping both teams and agents identify risk sooner, prepare faster, and act with greater ...
Google’s Data Studio revival hints at a bigger shift: analytics, AI and action are converging into one platform—leaving ...
Thoma Bravo is nearing a deal to hand Medallia to its lenders. Analysts say the fallout goes well beyond one vendor's debt ...
AI budgets are approved. Pilots are launched. Vendors are selected. And yet, for the great majority of companies deploying AI ...
Moran did not hesitate when asked whether he thinks trust in AI or marketing is declining. “Yes, I do, absolutely,” he said. Consumers are increasingly wary of the messages they receive, he said, ...
Microsoft expanded agentic AI across Copilot Studio and Dynamics 365, adding real-time voice and autonomous agents for ...
Unified data is not enough. Brands may unify profiles and dashboards, yet still fail if teams cannot trust one live ...
AI tools are becoming the new gatekeepers of discovery, shaping buyer trust and vendor shortlists before prospects ever reach ...
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