Zomato has temporarily paused its new AI-based refund-sharing system following criticism from restaurant partners. The feature, which automatically split the cost of customer refunds equally between ...

Food delivery CEO, Aditya Mangla, clarified that users will be able to withdraw their consent at any time from the restaurant ...

A restaurant owner has alleged that his restaurant is marked unavailable on Zomato during peak hours so that the company can ...

Zomato's feature sparked debate online, with some users welcoming the transparency and others expressing concerns over ...

Effective from Monday (September 16), non-compliant restaurants will be delisted from the platform, Zomato’s food ordering and delivery division CEO Rakesh Ranjan said Ranjan said that AI will ...

Zomato is in the early stages of launching a feature whereby customers' phone numbers will be shared with its restaurant ...

Zomato has begun introducing a consent feature that asks users if they are willing to allow their phone numbers to be shared ...

Zomato had piloted a consent-based feature which asks users if they’re open to restaurants accessing their phone numbers, so ...

The pilot marks a significant shift in the company’s talks with industry groups seeking greater visibility into their own customers ...

Zomato users could soon see their phone numbers shared with the restaurants. The development comes after a decade-long ...

The partnership will open up magicpin's large restaurant base for Rapido, which launched Ownly in August, and has been ...