User experience (UX) can have a big impact on customer satisfaction. Learn which UX design customer metrics you should keep an eye on. Brands want their customers to have the best user experience (UX) ...

Time tracking is not just for businesses to micromanage employees. In fact, logging time can be an excellent way to understand your daily habits and help you improve in areas you did not even know ...

You built your SaaS product and found market fit. You track MRR and customer retention closely. However, founders often ...

The Swedish eye-tracking vendor Tobii Pro is rolling out a new web-based product, called Tobii Pro Sprint, to help UX designers and developers better understand how consumers navigate digital spaces.

In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...