AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil ...

They build upon the debut of the Now Assist for Telecommunications Service Management platform launched last year that helps ServiceNow’s telco customers put AI to work, and can carry out tasks ...

ServiceNow announced the introduction of AI agents for the telecom industry, built with NVIDIA AI Enterprise software and the AI platform NVIDIA DGX Cloud.

ServiceNow has been at the forefront ... build on last year’s announcement of Now Assist for Telecommunications Service Management (TSM)—a breakthrough solution that helps telcos put AI ...

The acquisition will bring advanced, agentic AI-powered self-service and enterprise search technologies to customers.

NEW YORK, March 19, 2025 (GLOBE NEWSWIRE) -- TransPerfect, the world’s largest provider of language and AI solutions for global business, today announced an integration of its GlobalLink ® technology ...

With deep industry expertise, data engineering and ServiceNow integration strengths, Prodapt will superscale development of agents across Telecom Service Management (TSM), Sales & Order Management ...

ServiceNow integrates AI into its entire service management platform, aiming to streamline workflow and improve overall efficiency. Shares of the Santa Clara, California-based company were down 7%.

Indian IT and consulting services firm Tata Consultancy Services (TCS) has partnered with Vantage Towers to launch a digital ...

First use cases put AI agents to work to autonomously solve some of the most common, labor-intensive workflows in customer service and network operations Built on NVIDIA AI, ServiceNow’s intelligent ...