There are more than 400 IT service management tools (ITSM) products in the market, although ServiceNow, BMC and Ivanti combined for 70 percent of the global market share in 2019, according to ...

Through the company’s Xanadu updates, ServiceNow includes many new generative AI features to help enterprise clients with customer support needs and other IT service management (ITSM ...

The acquisition will bring advanced, agentic AI-powered self-service and enterprise search technologies to customers.

"We were using a home-grown tool and we knew ... and so we looked at ServiceNow," said Sprague, describing how Netflix's growth meant it needed to alter how it did ITSM. Pollack explained why ...

This integration is expected to enhance CRM, ITSM, and SIR solutions ... with Google Workspace will make ServiceNow data more accessible within productivity tools like Google Sheets and Chat ...

ArmorCode, the leader in AI-powered Application Security Posture Management (ASPM), today announced the launch of two new ...

This integration strengthens vulnerability management programs by harnessing AI-powered correlation and remediation.

New Relic, the Intelligent Observability company, announced a powerful agentic AI integration with ServiceNow, building upon ...