Salesforce officially launched Agentforce 360 today, its new AI-driven platform that embeds virtual agents across its ecosystem — including Slack. Announced just ahead of Dreamforce, the rollout aims ...

While most organizations can track how many conversations AI agents have, few can see whether those interactions actually solved problems or delivered value. Pendo changes that by tracking every AI ...

Can artificial intelligence move from pilots to production at scale in the enterprise? This was the central question surrounding Salesforce Inc.’s Dreamforce conference in San Francisco as the ...

Salesforce announced Monday the latest version of its AI agent platform as the company looks to lure enterprises to its AI software in an increasingly crowded market. The customer relations manager ...