While most organizations can track how many conversations AI agents have, few can see whether those interactions actually solved problems or delivered value. Pendo changes that by tracking every AI ...

Adecco Group is rolling out Salesforce's Agentforce 360 across its global recruitment operations in a multi year partnership.

Can artificial intelligence move from pilots to production at scale in the enterprise? This was the central question surrounding Salesforce Inc.’s Dreamforce conference in San Francisco as the ...

Salesforce announced Monday the latest version of its AI agent platform as the company looks to lure enterprises to its AI software in an increasingly crowded market. The customer relations manager ...