“It’s not unusual for us to see 5,000 calls in 24 hours,” chief superintendent of the Thames Valley police department, Simon ...

Two police forces in the South are trialing an AI chatbot called Bobbi, to answer frequently asked, non-emergency questions ...

The next time you call the non-emergency line, artificial intelligence could be picking up your call. The Waukesha County Communications Center is the second county in ...

In a 911 communications center, every second counts. But, critical seconds can be lost when non-emergency calls fill the ...

The technology has begun responding to 10 types of low-risk, non-emergency calls, including information requests, for Emporia ...

A Kansas county is entering new territory, using artificial intelligence to answer non-emergency calls. Lyon County has ...

The Brazos County 911 District is implementing artificial intelligence to answer non-emergency calls, aiming to reduce wait ...

LYON COUNTY, Kan. (KSNW) — Artificial intelligence is coming to the Lyon County Emergency Communication Center. Starting in the next six weeks, the center will begin a four-month trial with Hyper, a ...

The program "RightSite" aims to improve response times and reduce ER overcrowding in Bell County.

WESTFIELD, Ind. (WISH) — An “increasing misuse” of services for non-emergency situations in residential care facilities has set the Westfield City Council on a course to implement fees for ...

ESCAMBIA COUNTY, Fla. (WKRG) — Escambia County officials are reminding residents to only call 9-1-1 in the case of an emergency, noting that operators are fielding too many non-emergency calls.

The Greenwood Fire Department is asking the city council to implement fees for non-emergency calls to residential care facilities, including for non-emergency lift assists. Daily Journal File Photo ...