Now here’s a bizarre headscratcher. A reader’s Mac Pro was upgraded from Snow Leopard to Lion, then refused to subsequently boot off the Snow Leopard DVD to reinstall the older OS on another drive.

Reader Karen Evans has been thwarted in an attempt to install software on her Mac. She writes: Over the holidays I passed along an old Mac mini to my son. When setting it up I inserted a CD to install ...

Reader Steven Harris is trying to do the right thing by his family, but technical barriers prevent it. He writes: Over the holidays I took your advice to give the gift of tech support by offering my ...

In an earlier tutorial, we explained how to clone the Tiger install DVD to a partition on an external FireWire disk. This is a good idea because the DVD is optical media, and optical media can have ...

It says that it's got a 1.5TB hard disk, when there are 3x 500GB drives physically installed. What I'd like to do is remove all but 1 functioning disks and re-install Mac OS X so that I have a ...

Apple today released Mac OS X 10.7 Lion and it is the first release of OS X to be distributed primarily through a digital channel. That digital channel, the recently released Mac App Store, is the ...

Mac users who have a need to run Windows applications or games may have good reason to keep an eye on the development of Windows 7, due for release later this year. Among its features are easier setup ...