There are many in the tech world — Satya Nadella, for one — suggesting that major SaaS platforms will face obsolescence because of the increasing maturity of generative AI and agentic applications.

If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...

ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI uses by December 2025.

ServiceNow isn't just a tool. It’s also an ecosystem that can revolutionize how organizations operate. But too often, teams using this platform aren’t maximizing it. For those teams, a new Service ...

STAMFORD, Conn.--(BUSINESS WIRE)--Enterprises in the U.S. are implementing new agentic AI and industry-specific solutions for the ServiceNow platform in partnership with leading ServiceNow ecosystem ...

ServiceNow is betting big on generative artificial intelligence to drastically change the software it sells and the people who sell it. “We’re infusing AI all over the place internally,” says Chief ...

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

ServiceNow’s agentic AI and automation strengths plus Moveworks’ front-end AI assistant and enterprise search technology to accelerate enterprise AI adoption and innovation Together with Moveworks, ...

ServiceNow CFO, Gina Mastantuono, also explains how the vendor's release of AI products is resonating with buyers and reveals a bit about how and when it might impact revenue. Cloud workflow vendor ...