According to a YouGov poll on airline etiquette, most travelers believe that basic manners are eroding in the air. The survey ...

“The job involves managing tight schedules, handling last-minute changes, helping customers and coordinating with multiple ...

That’s one way to handle a gate lice infestation. Over the past few years, there’s been an uptick in people bum-rushing the boarding area before their turn. However, one enterprising Delta gate agent ...

I was flying alone with my 2-year-old, and she was overtired and crying. The gate agent said I needed to calm her down before boarding. A woman behind me carried all my stuff so I could hold my child ...

According to Newsweek 's guidelines on plane etiquette, switching seats to sit with companions should involve asking, not ...

It’s the most wonderful time of the year — unless you plan to travel, then it is perhaps the most stressful time. With icy conditions, frequent flight delays, and overcrowded airports, many travelers ...

LOUDOUN COUNTY, Va. (DC News Now) — Police said an airline passenger faces charges after he punched a United Airlines gate agent Thursday night. Metropolitan Washington Airports Authority police ...

A Florida man accused of assaulting an American Airlines gate agent at DFW Airport pleaded guilty to interfering with security personnel, according to the U.S. Department of Justice. In a statement, ...

Lola Stoll never expected she'd have a hiccup in her travels — until a gate agent told her she might not make it on her flight Ashley Vega is a writer-reporter at PEOPLE. She has been working at ...

Video footage captured by another flyer shows the employee browsing shoes and handbags while working behind the counter Hinterhaus Productions/Getty Images An airline gate agent was caught on video ...

Each airline’s boarding pass has a different design, but the basics are all there. Your seat number, departure time, airline ...

LOUDOUN COUNTY, Va. (DC News Now) — Police are saying that an airline passenger faces charges after he punched a United Airlines gate agent Thursday night at Washington Dulles International Airport ...