Communication matters, especially in hospitals and healthcare systems where patient care, safety and well-being are the No. 1 priorities. As the chief information officer of Halifax Health, one of my ...

Systems thinking is an accepted approach for healthcare organizations to deliver better patient care. By designing programs that focus on patients as a whole person and member of the care team, as ...

Healthcare providers’ failure to properly coordinate care often leads to the duplication of tests and services, medication errors, delayed or missed diagnoses, and patient confusion and frustration — ...