WASHINGTON D.C. - MARCH 17: Congressman John Lewis (D-GA) is photographed in his offices in the Canon House office building on March 17, 2009 in Washington, D.C. The former Big Six leader of the civil ...

There is indeed evidence to suggest that some therapeutic conversations with chatbots, with sufficient guardrails, can have ...

It's important to empathize with someone else's experience. But I don't think that's sufficient to be able to make real changes in their experience. Those of us working in the customer experience or ...

Empathy seems like a good quality in human beings. Pure and simple. It allows us to consider the perspective of others — to put ourselves in their shoes and imagine their experiences. From that ...

The highly-anticipated interview between comedian Ziwe and expelled congressman George Santos dropped on Monday and as expected, the former New York representative proved to be "an iconic guest." ...

Smart leaders bet on the power of empathy. Perhaps the easiest way to define empathy is to discuss what it is not: empathy is not ego. In other words, empathy is not a focus on yourself, your goals, ...

As the nation wept, President Trump stood with the baby who had been orphaned when his parents shielded him from a shower of bullets. He gave a thumbs-up. He smiled a broad, satisfied smile of a man ...

Wikipedia defines empathy as "the capacity to understand or feel what another person is experiencing from within their frame of reference ... the capacity to place oneself in another's position." That ...

I’ve been attending and covering HP’s partner events like Amplify for decades, and it has always struck me that HP treats its partners like family. That kind of partner relationship is vastly ...

A few years ago, my father-in-law, Joseph, casually admitted he didn’t know what empathy was. Not in a “tell me more” kind of way—he literally didn’t know the meaning of the word. This is a man who ...

A few years ago, I published a blog post about empathy called "Empathy — the Ability that Makes us Truly Human." In retrospect, I wish I had given the article a different title. I had an angry comment ...

“I can’t breathe.” “I’m scared.” For many people, hearing someone say those words would prompt a scramble to help. But not all. It depends who’s listening. A year ago today, the world watched as ...