SINGAPORE--DBS Bank has deployed five Microsoft PixelSense table-top multitouch systems in one of its branches here, which it believes will bring better customer interaction and efficiency. During the ...

Dubbed “CSO Assistant”, this aims to enable the bank to serve its consumer and corporate customers with queries more efficiently and effectively. DBS will equip its 500-strong customer service officer ...

DBS is the first bank in Singapore to implement NICE Interaction Analytics at its contact center, which handles over five million calls each year. The solution is specifically targeted at improving ...

DBS Bank, headquartered in Singapore and Southeast Asia’s largest bank, has been designated as “Best Bank in the World” consecutively in the past three years (2018, 2019, 2020) by top global financial ...