DANVERS, Mass. — Maxam Tire North America Inc. has launched the Maxam Global Customer Portal to improve its customer service experience. The Maxam Global Customer Portal offers online self-service, ...

WINDSOR, Conn.—(BUSINESS WIRE)—March 13, 2001—After a year in which it consolidated the power equipment businesses of several companies operating in the U.S., ALSTOM Power has introduced ALSTOM Power ...

Oklahoma City upgrades its utilities customer portal and mobile app Oct. 28 with enhanced security, MFA and modern self-service features.

US colocation provider vXchnge has launched a portal that lets customers manage the services they use within the company’s data centers. The service has been tested with existing customers, and is now ...

Accounting software provider Xero has launched Xero Central as a one-stop customer service portal aimed primarily at small business. Following its ini ...

A series of new web enhancements and functionalities have been added to MyHydroLink, Hydro Ottawa’s online customer service portal, to improve accuracy, service quality and the overall customer ...

Companies who use Twitter as a customer service portal typically see a 19% lift in the satisfaction of their customers. If you think about it, it makes sense. Most of us, as customers, value customer ...

CN experienced an internet connectivity issue Tuesday afternoon that affected the Canadian railway’s customer service portal. But as of 8 p.m. ET, CN’s internet connectivity has been resotred, and its ...

If you haven’t used MyAccount in a while or haven’t started at all, you’re missing out on features from Clark Public Utilities that can help you stay up to date on outage information, manage your ...

SALT LAKE CITY--(BUSINESS WIRE)--Cotiviti, a leader in data-driven healthcare solutions, has been named the winner of the bronze Stevie ® Award for Best Use of Technology in Customer Service. The ...

INDIANAPOLIS (WISH) — A cyberattack on American Water has caused the utility to shut down its customer service portal. The attack affects 1.4 million Indiana American Water customers as well as those ...