Posts from this topic will be added to your daily email digest and your homepage feed. is The Verge’s executive editor. He has covered tech, policy, and online creators for over a decade. People ...

If you’re a cable customer, over time, equipment breaks and you need to replace it. Other times, a box might be outdated, so you exchange it for a newer cable box. Cable providers will usually give ...

Dear John: You are my last resort. I am trying to get a refund from Optimum/Altice. I have attached paperwork regarding all of my efforts. My daughter and I are on the account together. While she was ...

Disputes between TV providers and channels are nothing new, and for Optimum TV subscribers they started the new year without access to a number of New York sports teams. On Jan. 1 the deal between MSG ...

This story was first published on Feb. 6, 2020. After Optimum announced higher prices last month, I vowed to find another option. Our monthly Optimum bill for triple-play service of cable, telephone ...

Optimum cable customers in Morris County were startled Thursday by blue-screen interruptions in their regular television programs announcing an "emergency" that turned out to be a false alarm. The ...