About a month ago, Gamers Nexus outed Asus for some pretty egregious problems with its customer service, and now the company is promising a bunch of fixes and improvements to its warranty system.

The PC maker is pledging to make the changes after a meeting with review outlet Gamers Nexus, which has been documenting the the warranty and repair service problems at Asus. (Photo by Sebastian ...

What just happened? Issues regarding Asus's customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally RMA. In response to widespread consumer ...

Jesse Lennox has been a games journalist for nearly a decade. He has written for various outlets doing reviews, news, previews, op-eds, guides, and more. He's engrossed himself in the gaming landscape ...

For the customer and system builder seeking peace of mind with their motherboard investment, ASUS, the industry-leading motherboard manufacturer today announces the ASUS Premium Service (APS) program ...

Certified technicians ensure the quality and credibility of the service: All repairs carried out by the ASUS service center are done by ASUS certified technicians to guarantee the highest quality of ...

ASUS’ update mechanism has once again been abused to install malware that backdoors PCs, researchers from Eset reported earlier this week. The researchers, who continue to investigate the incident, ...