Like many gig economy workers, Amazon Flex drivers start off their day by opening an app. The Flex app is where drivers find package delivery jobs in their area. After they log in, drivers will ...

Tech giant Amazon claims to offer convenience to both its customers and its contractors. This is what the drivers behind your ...

Stephen Normandin spent almost four years racing around Phoenix delivering packages as a contract driver for Amazon.com Inc. Then one day, he received an automated e-mail. The algorithms tracking him ...

Locked gates, inclement weather, and bad selfies—all reasons drivers report that they were fired by the bots that apparently run human resources for Amazon’s Flex delivery program. Millions of ...

Stephen Normandin spent almost four years racing around Phoenix, Ariz., delivering packages as a contract driver for Amazon.com Inc. Then one day, he received an automated email. The algorithms ...

Stephen Normandin spent almost four years racing around Phoenix delivering packages as a contract driver for Amazon.com Inc. Then one day, he received an automated email. The algorithms tracking him ...