LOS ANGELES — An airline is investigating a baggage worker caught on video carelessly and aggressively throwing luggage from a plane that had landed at Los Angeles International Airport last month. An ...
A spokesperson confirmed that some, but not all, Club 49 members have been incorrectly charged bag fees since a new baggage ...
Every day, viewers across the country send photos to the investigative NBC Bay Area Responds team — highlighting real consumer problems that demand attention. From worthless windows, faulty fridges, ...
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“Ordinary Handling”: Alaska Airlines Initially Offers $50 After Tearing Passenger’s Suitcase Apart
A passenger traveling withAlaska Airlines discovered that his checked suitcase had been 'shredded' upon his arrival in San Francisco. Such incidents are rare, but can still happen, and in this case, ...
Viewers send the problem-solving NBC Bay Area Responds team pictures every day. Worthless windows, faulty fridges, collapsing couches, and so on. You name it, the team probably has seen it. But Carlos ...
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